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24/7 Pet Help Line to answer all your pet questions
Complimentary expert guidance and advice from PawSupport Pet Pros.
Free with Every Embrace Policy
Embrace is committed to providing comprehensive coverage and unmatched value for your furry family members. As part of our mission to ensure your pet's well-being, we are delighted to offer PawSupport, a free 24/7 pet health help line. From emergency care to help with diet or nutrition questions, our Pet Pros can answer questions and provide recommendations on:
Emergencies
Symptoms & Chronic Conditions
Medications & Lab Results
Poisons & Toxins
Wellness & Holistic Care Options
Diet, Nutrition & Exercise
Vitamins & Supplements
Behavior & Training
New Pet Questions
Advice You Can Trust from Real-Life Pet Professionals
PawSupport’s online pet help chat, voice, and video call feature is monitored by Registered Veterinary Technicians with real-life experience working in animal care. These Pet Pros are skilled experts with the knowledge and experience to answer your questions, address your concerns and ease your mind.
3 Easy Options to Access Free and Fast Advice
PawSupport can be accessed easily by all Embrace policyholders. Log in to your account on a desktop or mobile device – no special app required. From there, you will be able to choose from three communication choices:
Live Chat
Get your questions answered by a PawSupport representative in real-time via online chat.
Video Chat
Talk with a pet pro by video chat. The visual element can be helpful in evaluating your pet's illness or injury.
Voice Call
Call PawSupport via the online interface for a quick and easy Q & A with a representative.