24/7 Pet Help Line to answer all your pet questions
Complimentary expert guidance and advice from PawSupport Pet Profressionals.
Free with Every Embrace Policy
Embrace is committed to providing Nose-To-Tail coverage and unmatched value for your furry family members. As part of our mission to ensure your pet's well-being, we are delighted to offer PawSupport, a free 24/7 pet health help line. From guidance during emergency situations to recommendations on training techniques, diet or nutrition , our pet professionals help evaluate situations and provide recommendations on:
Emergencies
Symptoms & chronic conditions
Medications & lab results
Poisons & toxins
Wellness & holistic care options
Diet, nutrition & exercise
Vitamins & supplements
Behavior & training
New pet questions
Advice You Can Trust from Real-Life Pet Professionals
PawSupport's online pet help chat, voice, and video call feature is monitored by pet professionals with real-life experience working in animal care. These pet profressionals are skilled experts with the knowledge and experience to answer your questions, address your concerns and ease your mind.
3 Easy Options to Access Free and Fast Advice
PawSupport can be accessed easily by all Embrace policyholders. Log in to your account on a desktop or mobile device – no special app required. From there, you will be able to choose from three communication choices:
Live Chat
Get your questions answered by a PawSupport representative in real-time via online chat.
Video Chat
Talk with a pet pro by video chat. The visual element can be helpful in evaluating your pet's illness or injury.
Voice Call
Call PawSupport via the online interface for a quick and easy Q & A with a representative.
Frequently Asked Questions
The Pet Pros at PawSupport can offer decision support on topics including:
Emergencies
Poisons & Toxins
Possible Symptoms
Managing Chronic Conditions
Wellness Care
Exercise
Medication Concerns
Vitamins & Supplements
Holistic Care Options
Diet
Behavioral Changes
Training
The Pet Pros help pet parents assess their pet's situation and decision support offers guidance on when, where, and how to use pet healthcare resources appropriately.
Let’s get your pet covered
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