What is a Pre-existing Condition?
A pre-existing condition is any injury, illness, or abnormality noticed by you or your veterinarian before your policy started, even if your pet never went to see the vet for it.
These conditions shape your pet's unique health profile, which is why we categorize pre-existing conditions differently. Curable pre-existing conditions may qualify for future coverage if your pet remains symptom-free and treatment-free for 12 months.
Our commitment to you is to provide tailored, transparent policies with a dependable claims process and up to 90% vet bill reimbursement so you can navigate your pet's health with confidence and peace of mind.