Customer Stories

Customer StoriesChevron Right
Pet Insurance Claims Involving Accidents Claim StoriesChevron Right
Husky Injured Jumping from Car Window

Mila's Story

The Siberian Husky in this image named Mila is seen wearing a what seems like a waterproof jacket while swimming in the pool. She got into a car accicdent after jumping in her parents' car window.

Vet Bill: $7,748

Background

Veterinary technician Nici R. knew that pet insurance was a must-have when she brought home Mila, her 16-week-old bundle of joy. But she wasn't prepared to use it just two months later. Nici shared Mila's accident story with Embrace:

"I got a message from a friend that there was a 16-week-old Husky named Mila that wasn't fitting in at her home. I immediately fell in love and drove to get her that same night! The next week I got Embrace Pet Insurance for her as I know Huskies are prone to getting into things. I knew I wanted her covered in case anything were to happen!

Luckily I had Embrace because just two months later I got a call from my significant other that I never thought I'd get: Mila jumped out of the car window when he was rolling away from a stop sign (5 mph). I immediately told him to meet me at the veterinary hospital where I worked. The veterinarian said it was bad and that we needed to take her to the emergency room immediately. We drove to the emergency room right away where X-rays showed that she broke her pelvis in six different locations.

I was devastated. They were not sure they could repair her pelvis, so they ordered a CT scan. I told them to do what they needed to do because she has insurance. After a five-hour surgery, eight weeks of restricted activity, and twelve weeks of massage, laser, and hydrotherapy, she is fully recovered and back to her crazy puppy self. Thanks to Embrace, I didn't have to say goodbye, instead I get to love her and spoil her each and every day for the rest of her life."

Mila's Claim Refund

Claim Details

Amount

Actual Vet Bill

$7,748.04

Covered Charges

$7,748.04

Annual Deductible

$500.00

Copay

$1,449.61

Total Embrace Reimbursement

$5,798.43

Ready to protect your furry friend?

Call (800) 799-1539